Terms of Service

Our terms and conditions for using our services.

Last Updated:17 August 2025

1. Agreement to Terms

By accessing our website, engaging our services, or providing personal information to Freedom Financing ("we", "our", or "us"), you agree to these Terms of Service and all applicable laws and regulations.

2. Our Services

2.1 Finance Broking Services

Freedom Financing provides finance broking services, including:

  • Commercial and business lending support
  • Commercial property and construction finance assistance
  • Equipment and asset finance assistance
  • Working capital and trade finance support
  • General credit guidance and consultation

2.2 Licensing and Compliance

We operate under Australian credit law and responsible lending obligations.

  • Australian Credit Licence: 384704
  • Credit Representative Number: 483911
  • Compliance with the National Consumer Credit Protection Act 2009

3. Use of Our Website

3.1 Permitted Use

You may use our website to:

  • Learn about our services and resources
  • Contact us for genuine enquiries
  • Submit applications and supporting documentation

3.2 Prohibited Activities

You must not:

  • Use our website for unlawful purposes
  • Attempt unauthorised access to systems or data
  • Transmit malware or harmful code
  • Scrape or harvest data without consent
  • Submit false or misleading information

4. Service Terms and Conditions

4.1 Client Obligations

  • Provide accurate, complete and truthful information
  • Respond promptly to requests for further information
  • Notify us of material changes in circumstances
  • Cooperate with lenders and relevant third parties

4.2 Our Obligations

  • Act professionally and in accordance with legal obligations
  • Assess your requirements and objectives for credit assistance
  • Provide required disclosure documents
  • Protect personal information under privacy law
  • Disclose conflicts of interest where applicable

5. Fees and Charges

In many cases, we are paid commissions by lenders. If we charge any client fee, this will be disclosed and agreed in advance.

6. Disclaimers and Limitations

We do not guarantee:

  • Approval by any particular lender
  • Any specific rate, term or product availability
  • Fixed processing timeframes

Website information is general and may change. Examples and calculations are estimates only.

7. Limitation of Liability

To the extent permitted by law:

  • We exclude liability for indirect or consequential loss
  • We are not responsible for lender decisions or third-party delays
  • Nothing excludes liability that cannot be excluded by law

8. Intellectual Property

Website content, branding, copy, graphics and tools are owned by Freedom Financing or its licensors and protected by applicable laws.

9. Privacy and Data Protection

Please review our Privacy Policy for information about how personal information is collected, used and protected.

10. Complaints and Disputes

If you have a complaint, contact us first so we can work to resolve it promptly. If unresolved, you may access external dispute resolution where available.

11. Termination

Either party may end the service relationship by reasonable notice, or immediately for serious breach.

12. Governing Law

These terms are governed by the laws of Victoria, Australia.

13. Changes to Terms

We may update these terms from time to time by posting revised terms on this website. Continued use after updates means you accept the revised terms.

14. Contact Information

Contact Information

Privacy Officer:Jorden Harris
Email:info@freedomfinancing.com.au
Phone:0423 216 340
Website:freedomfinancing.com.au